Data Privacy
Statement

General information

In this privacy policy, we inform you which personal data we collect and process, what we need this data for and which rights you have with regard to your personal data. In the event of any conflict between this statement and any other agreements, the terms of this statement shall prevail.

By using Jansen AG’s products, services and website (https://www.jansen.com), you consent to the processing of your personal data by Jansen AG in accordance with current Swiss data protection legislation and the following terms and conditions.

Data processing for the provision of services and contract processing

Jansen collects, stores and processes personal data of your customers, suppliers and other contact persons for various purposes.

Personal data is any data or information relating to an identified or identifiable person or associated with a natural person.

Personal data includes, among other things:

• Identification and contact information such as last name, first name, gender, age, date of birth, nationality, address, telephone calls (including number and duration), WLAN usage (in particular guest access information and cell phone numbers), email address, customer number, occupation, etc.
• Payment information (e.g. financial institution, account number, billing address)
• Contract and order data such as date, type, content, contract partner, contract term, etc.
• Customer activity information such as the Jansen products and services you use, customer preferences, etc.
• Communication data transmitted when contacting us through our service numbers, service desk or via email, and during training.
• Online data such as time of access to our website, name of our website that was accessed, IP address of your end device, ratings and comments submitted, etc.

Contacting Jansen

If we collect your data, we are responsible for data processing. You can contact Jansen AG here:

Jansen AG
Industriestrasse 34
9463 Oberriet
Switzerland
+41 71 763 91 11
https://www.jansen.com/en/

Please send us your request in accordance in writing, enclosing an official identification document with the keyword “data protection”.

Contact form

After sending the contact form, the personal data you have entered will be processed by the controller in accordance with data protection law for the purpose of processing your request on the basis of the consent you have granted by sending the form.

There is no statutory or contractual obligation to provide the personal data. The only consequence of not providing this data is that your request will not be transmitted and we will not be able to process it.

You have the right to revoke your consent at any time by means of written notification without this affecting the lawfulness of the processing based on your consent up to the time of revocation.

Further processing of data will occur that is consistent with the original processing purpose on the same legal basis for the purpose of direct marketing in forms that do not require consent, such as the direct sending of advertising by post, until an objection is made. In this case the data will be passed on to the shipping provider.

You have the right to object to the use of your personal data for the purpose of direct advertising at any time by means of written notification. In case of an objection, your personal data will no longer be used for the purpose of direct advertising.

Purposes of data processing

General data processing

The usage data collected, stored and processed by Jansen may be processed for the following purposes:

• to the extent necessary to manage the customer relationship, provide services, process orders and contracts, provide billing, respond to questions and concerns, provide technical support, and evaluate, improve and develop new Jansen products, services, and features.
• if you have consented to this when using a product, service or function. You provide us with most data voluntarily and on your own accord, in particular when submitting inquiries or orders, entering into contracts, and logging in to non-public areas of our website.
• to the extent necessary to secure our technical infrastructure, maintain cybersecurity and ensure quality of service. Such data is often technical in nature and is usually collected automatically (e.g. your IP address). We do this because we have a legitimate interest in providing, improving and expanding our website, content, and services in the most error-free and user-friendly manner possible.
• if this is necessary to comply with a legal obligation (e.g. to comply with a court order or to prevent or detect a crime). The relevant legal obligation then serves as the legal basis.
• And beyond this, to the extent set forth below in this statement.

Data processing for marketing purposes

Jansen may also collect and process your personal data for marketing purposes, although not all categories of data are always actually collected.

Jansen creates customer segments in order to provide you with customized advertising. To this end, we analyze the data required for this marketing purpose.
As part of our marketing activities, we may make your data available to the employees of Jansen AG’s subsidiaries and representative offices. In particular, these are:

RP Technik GmbH Profilsysteme
Jansen AG Representative Office NL/BE
The same rule applies to Jansen’s sales partners.
You hereby agree that the subsidiaries and representative offices of Jansen AG and its sales partners may receive data from Jansen for advertising purposes and may also use this data for marketing purposes.

Data analysis 

Jansen uses data analysis to collect analytical and statistical information. This data is collected in an anonymous form. Any further use of the data will be based on further consent only to the extent required by law.

Legal basis

We process personal data in accordance with Swiss data protection legislation.

If and insofar as the EU GDPR is applicable, we also process personal data in accordance with Art. 6 (1) lit. a) – d), f) of the General Data Protection Regulation (GDPR).

Duration of storage

Jansen stores and processes your personal data for as long as is necessary to achieve the purpose of the processing or for as long as there is a legal basis for doing so or Jansen has a legitimate interest in doing so (e.g. to protect against misuse of our website or to restore our systems).

We will retain data that Jansen holds on the basis of a contractual relationship with you at least as long as the contractual relationship exists and limitation periods for possible claims by us or statutory or contractual retention obligations exist. A 10-year retention period applies to most data in this regard (e.g. for contracts and invoices).

Your personal data will then be deleted from our systems or made anonymous so that it cannot be identified at a later date.

Forwarding of data

General

Jansen only shares data with third parties to the extent described below, and we always strive to minimize the exchange of data.

Requests from authorities will be responded to in accordance with the applicable laws, provided that they are authorized and have the appropriate warrants.

Provision of services and goods

If Jansen provides services or goods to you jointly with third parties, Jansen may disclose data to third parties that is necessary to provide the service or goods. This applies in particular to the following providers:

Cookies

Our website uses cookies. Cookies are text files that are stored on your end device using your browser. They do not cause any damage. We can use the information contained in the cookies to make navigation easier for you and to enable the correct display of our web pages. Under no circumstances will the data we collect be shared with third parties or linked to personal data without your consent. Some cookies remain stored on your end device until you delete them. These stored cookies allow us to recognize your browser on your next visit and to make your visit to the Jansen AG website efficient and user-friendly. If you do not want this to happen, you can set up your browser to notify you when cookies are set and only allow this on a case-by-case basis. If cookies are disabled, the functionality of certain elements of our website may be limited.

Cookies collect usage information such as the IP address of your device, the date and time of access, the name and URL of files accessed, the website from which access was made or from which you were directed to our site (referrer URL), the browser used and, if applicable, the operating system of your device, and the name of your provider.

You can revoke your consent at any time with effect for the future by preventing the storage of cookies by setting your browser software accordingly. A general opt-out of the use of cookies for online marketing purposes, especially in the case of tracking, can be exercised for a large number of services via the US website https://www.aboutads.info/choices/

or the EU website www.youronlinechoices.com. You can also disable the storage of cookies in your browser settings. Please note that in this case not all features of this online service can be used. However, we would like to point out that in this case you may not be able to use all the functions of our website to their full extent. You can also prevent Google from collecting and processing the data generated by the cookies and relating to your use of the website (including your IP address) by downloading and installing the browser add-on. Opt-out cookies prevent your data from being collected in the future when you visit this website.

Cookies on our website

Our website processes the following cookies:

Data Privacy Settings

Server Log File

In order to monitor the web server’s technical functioning and to increase its operational reliability, based on the controller’s overriding legitimate interest (technical security measures), this website processes the following personal data in a server log file:

• accessed content
• time of the server query
• browser type/browser version
• operating system used
• referrer URL
• IP address

This data is saved with reference to a person only temporarily, for a maximum of 24 hours. After that the IP addresses are anonymized.

Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“Google”) on the legal basis of overriding legitimate interest (analysis of website usage). For this purpose, we have concluded a contract with Google for contracted data processing. When calling up our website, a software application establishes a connection with Google’s servers and data is transmitted to these, some of which are located in the USA. Google Analytics also uses cookies to save information about website users and to analyse how website users utilize the website.

This website uses the “IP anonymization” function. This means that within Member States of the European Union or in other contracting parties to the Agreement on the European Economic Area, your IP address will be shortened and therefore anonymized by Google before being transmitted. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there.

According to Google, it will use the data collected to evaluate the use of our website, to compile reports about the website activities and to provide additional services associated with use of the website and Internet usage.

If applicable, Google will also transmit this information to third parties if this is required by law or insofar as third parties process this data on Google’s behalf.

You can find detailed information on how user data is handled by Google Analytics in Google’s data privacy statement or here.

Google Analytics deaktivieren

You can generally prevent the recording of user data on our website by setting “Do Not Track” in your web browser. Our website takes account of the “Do Not Track” signal which your web browser will then send to all websites.

You can generally prevent the recording of user data by Google Analytics on all websites by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

You can prevent Google Analytics from recording your user data only on this website by clicking on the following link. A setting will be made in your local browser memory that will prevent your data from being recorded during future visits to the website:

Data Privacy Settings

LinkedIn Insight Tag

The LinkedIn Insight Tag sets a cookie in your browser. LinkedIn uses this to collect the following data, among other things:

• URL
• Referrer URL
• Device properties
• Browser properties and
• IP address

LinkedIn anonymises your data within 7 days. Within 90 days, LinkedIn deletes your data again. Site operators such as RP Technik GmbH who use the LinkedIn Insight Tag do not receive any personal data. Only aggregated reports on demographics and ad performance are available.

You can revoke your consent to the LinkedIn Insights Tag at any time:

Data Privacy Settings

Your rights

You have the right to receive information and confirmation about the personal data we hold about you. This right is generally free of charge. We reserve the right to charge for responding to abusive requests for information.

You also have the right to request the correction of your personal data and, unless this is not technically possible or the storage of data is required by law, the deletion of your personal data. You may also request that your information be locked. However, in order for a data lock to be considered, this data must be kept in a lock file for control purposes.

You also have the right to restrict processing and, where technically feasible, the right to data portability.

You have the right to withdraw your consent to the processing of your personal data. Withdrawal of consent does not apply retroactively and cannot apply to the general display of advertising by Jansen (e.g. on the Internet).

Please note that the aforementioned rights may be limited or excluded in individual cases, e.g. if there is doubt about your identity, if it is necessary to protect other persons, to safeguard interests worthy of protection, or to comply with legal obligations.

In principle, you have the right to lodge a complaint with the competent supervisory authority regarding data processing. The competent supervisory authority is the Federal Data Protection and Information Commissioner (FDPIC).

Data processing abroad by contracted third parties

As described above, Jansen provides some services and products to you together with third parties or relies on the assistance of third parties abroad to provide services and products. If necessary for their activities, such third parties may access and process personal data stored by Jansen from abroad. The data stored by Jansen may also be stored on servers abroad and processed by third parties.

By using the Jansen website (https://www.rp-technik.com/), its content and services and by accepting this privacy statement, you give Jansen your consent to the collection, storage, processing and transfer of data to third parties, if necessary also abroad, within the scope of appropriateness and necessity. In principle, transfers abroad are only carried out in accordance with the provisions of sections 4.2 and 7.

If a data recipient is located in a country without an adequate level of data protection, Jansen will undertake efforts to contractually obligate the recipient to comply with the applicable data protection regulations, for example by concluding order processing contracts or applying standard contractual clauses. This does not apply to data recipients already subject to a legally recognized set of rules to ensure data protection and where Jansen can invoke an exemption provision.